FAQs Updated 4/8/2020

FAQs Updated 4/6/2020

FAQs Updated 3/31/2020

Our team has been tracking the California health carrier responses to the COVID-19 health crisis. See our earlier post here. Our general agency partners at Warner Pacific have been diligently reaching out to the carriers with follow up questions, and recording the answers as they come in. Here is the 3/30/2020 summary of FAQs with the carrier responses to questions such as:

  • Will you offer any additional leniency/grace period to pay premiums?
  • Can I pay premium with a credit card?
  • Can employees who have dropped to part-time or furloughed status remain on the plan?
  • Can we postpone or extend our open enrollment?
  • If employees are rehired, can the normal waiting period be waived?
  • Is there a special enrollment period allowed now for employees who previously waived?
  • Ae tele-health fees waived?

We will post updated versions of the FAQ responses here as new information comes in.

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